Documentation

Dashboard Overview

The dashboard serves as the central hub for users to manage support requests and access help resources. It features a clean, white-themed interface with a sidebar for primary navigation and a main content area displaying high-level summaries.

Header & User Profile

• System Identity: The top-left corner displays the Babcock System Support Centre branding.

• Search Functionality: A search bar is located in the top-right to help users quickly find specific issues or knowledge base articles.

• User Information: The main section welcomes the logged-in user (e.g., Emmanuel Afolabi) and provides a Sign out button for security.

Navigation Sidebar

The left-hand sidebar contains the following essential tools:

• Dashboard: Returns the user to the main summary view.

• New Issue: Allows users to initiate a new support request.

• Knowledge Base: Provides access to documentation and self-help articles.

• Complaints: A dedicated section for filing and tracking formal complaints, currently showing a counter of 0.