Documentation

General Overview for the Experience Management System

/ Overview

The Enterprise Asset Management System (EAMS) is a centralized digital platform designed to manage the lifecycle of assets, services, and vendor-related activities within the University.

The system enables academic staff, non-academic staff, and resident staff to initiate and manage requests for assets and services in a structured, transparent, and efficient manner. It serves as a single point of access for requisition, approval, procurement coordination, tracking, and asset monitoring.

Through the EAMS, users can:

  • Submit requisitions for assets (e.g., equipment, furniture, IT devices)

  • Request services (e.g., maintenance, repairs, installations)

  • Initiate vendor-related supply requests

  • Track the status of submitted requests

  • Monitor approvals and procurement progress

  • View assigned or allocated assets (where applicable)

The system standardizes asset and service management processes across the University by:

  1. Ensuring proper approval workflows

  2. Maintaining accurate asset records

  3. Supporting accountability and traceability

  4. Improving procurement coordination

  5. Reducing paperwork and manual processing

EAMS enhances operational efficiency by providing real-time visibility into requests, approvals, and asset movement, while ensuring compliance with institutional policies and procedures.